Last updated November 1, 2026
Privacy policy
This policy explains what Cortex ("we") collects through this website and our call-answering service, and how we use it.
What we collect on this website
- Information you submit in the demo form: name, shop name, phone, email, and how you handle after-hours calls.
- Basic technical data our hosting provider records, such as IP address and browser type, for security and reliability.
What we collect when we answer calls for a business
When a business uses Cortex, we process callers' phone numbers, call recordings, transcripts, and the details callers share (such as name, address, and the problem they're calling about) on that business's behalf, to route and record the call.
How we use it
- To contact you about the demo you requested.
- To answer, triage, and record calls for the businesses we serve, and to alert their staff.
- To keep the service secure and improve it.
Text messages
If you give us your mobile number, we may text you about your request or service. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile numbers or SMS opt-in consent with third parties for their marketing.
Sharing
We do not sell personal information. We share it only with service providers that help us run Cortex (such as telephony, hosting, and AI processing providers) under agreements that limit their use of it, or when required by law.
Retention and your choices
We keep information only as long as needed for the purposes above or as required by law. To request access to or deletion of your information, email barger@dialcortex.com.
Contact
Cortex · Indianapolis, Indiana · barger@dialcortex.com · (765) 655-3929